The observed problem
We document what is happening without jumping to conclusions about the cause.
Start here An initial review of your challenge
From an unclear business challenge to a working software solution.
We help define your business challenge and build the right software solution. A complete system, CRM, web app, customer portal, mobile app, integration or AI-powered service. You can start without a written specification.
For business owners, IT directors and leaders responsible for digital products and processes.
- DISCOVERY
- DESIGN
- DEVELOPMENT
- IMPLEMENTATION
- IMPROVEMENT
The outcome of the first stage
Your initial review brief
This is not a full audit or a finished technical specification. It is a structured way to move from “something is not working” to a concrete next step.
Possible causes
We identify explanations to confirm or rule out.
Evidence to check
We identify the facts, systems and people needed to test each explanation.
Software options
We outline possible solutions, from automating a single step to building a dedicated system.
The next step
We recommend what to investigate, prototype or design next.
What we build
The challenge shapes the solution
Once the assumptions have been tested, the right answer could be a simple integration, a standalone service or a complete business system.
Business systems and CRM
Connected systems for multiple roles, processes and data sources. CRM built around how you manage customers, deals and tasks.
Example industry workflows
Automotive. CRM, mobile apps and portals for management, dealers, marketing teams and customers: managing enquiries and sales, booking services, supporting deals and communicating with vehicle owners.
Pharmaceuticals. CRM for field teams, visit planning, access to approved materials and document approvals.
Web apps and portals
Practical tools for employees, partners and customers.
Mobile apps
Mobile workflows for work that happens away from a desk.
AI systems and agents
Knowledge search, document processing and AI workflows with clear controls.
Process automation
Business rules, checks, approvals, notifications and data preparation.
Integrations
Data exchange between internal systems, external APIs and analytics tools.
From start to finish
From a question to a working system
We start development once the workflow, scope and data are understood. After launch, we keep improving the system through real-world use.
- 01
Discovery
We explore the context, people, constraints and assumptions that need testing.
- 02
Design
We define workflows, interfaces, data, integrations and the scope of the solution.
- 03
Development
We build the system and test its essential workflows.
- 04
Implementation
We put the solution to work in your actual processes and environment.
- 05
Improvement
We refine and extend the system based on how people use it.
Projects
These are the projects we can show publicly. Most of our work is protected by NDAs, so its details remain between us and our clients.
Vehicle owners’ app
A mobile app for vehicle owners: vehicle information, service bookings, repair approvals, spare parts selection and support requests in one place.
Dokum
A simple AI chat for corporate knowledge: answers to employees’ questions with references to the source materials.
Wear LK
A business portal for managing designer clothing sales: stores, supplies, products, prices and reporting.
Venice Loyalty
A loyalty program app and its administration tools.
APN LK
A portal for managing Private APN numbers, eSIMs, balance and data usage.
SubsTrack
A paid subscription tracking service: costs, renewal dates and upcoming charges in one place.
TG Notify
A service that collects push notifications and SMS from multiple devices and forwards them to Telegram.FAQ
Before we talk
Can an existing system be improved rather than rebuilt?
Yes. We first evaluate the current system and its constraints. If it fits the task, we can extend your CRM, portal, app or integration instead of rebuilding everything.
What should I prepare for the first conversation?
Briefly describe the problem, your current approach and what you want to change. Examples help, but you do not need a specification or confidential information for the first conversation.
What will the initial review produce?
An initial task outline, possible solutions, details to clarify and a proposed first stage. It is not a full audit or a promise of an exact quote for the whole project without further investigation.
Can we start small and expand gradually?
Yes. We agree on a first useful version, gather feedback from its use and then define the scope of subsequent stages.
Can a new solution be introduced without stopping current operations?
In many cases, the transition can be gradual: launch a separate module or start with a small group of users, then expand adoption. If data migration or a system switch is needed, we agree on the transition process and any possible interruptions in advance.
What if the requirements only become clear during the work?
You do not need every detail at the start. We first define the task and the boundaries of the first stage, then refine requirements using prototypes and working versions. If new requests arise, we discuss their impact on scope, schedule and cost before including them in development.
Can we see a prototype first and test it with employees?
Yes. We usually treat prototype development as a separate small stage with scope, schedule and cost agreed in advance. It lets you test key workflows with employees, collect feedback and refine requirements for further development. This helps you decide on the next stage before investing in a complete system.
The next step
Tell us what is happening.
We will turn it into a clear brief.
Tell us what you are seeing today and what outcome you want. You do not need a finished specification or a chosen technology.
What you get
Problem → possible causes → evidence → solution options → next step